Atour Hotel Yuyao Government Service Center Nanlei Nan Road

The room is very comfortable, the facilities are complete, and it is a very cost-effective choice. It is also very close to Yangming Ancient Town.

The service provided by Feng Qingyang at the front desk is particularly good. Breakfast was also good. The parking lot is extremely large. Great

The worst Atour hotel I have ever stayed in, bar none. The room was pitifully small. There are 2 bottles of water in the room and no coffee. The worst thing is the sound insulation. How miserable? Too noisy to sleep. It was very noisy with the windows closed.

I have never seen a hotel with worse hygiene and service than this hotel at the same price. It is totally unworthy of this price. 1. The toothpaste used by the previous customer is left for the next customer. 2. The toilet trash can still retains the cigarette butts left by the previous customer. 3. My colleagues who stayed with me (staying in different rooms on the same floor) had itchy skin on their bodies when they rested at night, and my colleagues had allergic rashes on their bodies. When checking out, I reported the poor hygiene to the front desk. The female waiter at the front desk was quite sincere and understood the situation immediately, but the attitude and way of the male staff who handled the matter later were terrible. They did not take the customer's feedback seriously and said that this situation would not exist in Atour. They said it was a guest problem in disguise and asked him to adjust the surveillance, but hid outside the lobby door. Ignoring it, the guest called the police and the Yuyao Industrial and Commercial Bureau on the spot. All of the above shows that the Atour Hotel in Yuyao did not take the customer's demands seriously at all, but shifted the blame in disguise. This kind of hotel is not suitable for serving customers at all, and the price is not in line with its own hygiene and service. The above is only my and my colleagues' housing experience and their service experience. Not to compliment.

The brand new decoration, neat and clean indoor environment, and convenient location make me think this hotel is very good. I will stay here with my family next time I travel.