Hilton Goa Resort

The rooms are praised for their cleanliness and comfort, offering beautiful views and high-quality pillows. Guests appreciate the helpful staff and diverse, delicious breakfast options.

Recently stayed at the Hilton Goa and had a pleasant yet inconsistent experience. The room itself was excellent - very spacious with a large king bed, beautiful furnishings, and sparkling clean bathrooms. The location was also ideal.The breakfast spread was nice. However, the swimming pool was a major disappointment. There seemed to be an overabundance of chlorine or other chemicals in the water that made it uncomfortable to swim in. My eyes stung badly after just a few minutes in the pool … it was basically unusable throughout my stay which was unfortunate.Also there is scope of improvement in the healthclub as well! The hotel staff were courteous and professional but lacked some warmth and hospitality I would expect from a high-end resort. I wouldn't call them rude by any means, but they stuck strictly to business with little smiling or engaging conversation. I was hoping for staff that went the extra mile to create a more welcoming environment. Overall, the Hilton Goa has a lot going for it in terms of room and location. They need to address the pool chemical imbalance and inject more hospitality into their service to excel as a premier 5* hotel. The foundation is there but some tweaks could make this a truly worldclass hotel dest.Thanks

I had a terrible experience during my stay at Hilton Goa. First, we were given our room one hour late, without any proper explanation or apology. When we requested to be shown to our room, Tripti (the manager) completely ignored our request and offered no assistance whatsoever. The worst part was the bathtub filled with dirty, foul-smelling water—it looked and smelled like gutter water. We immediately raised this issue, but no one helped us, and our concerns were brushed off. For a hotel that claims to offer premium hospitality, this was a shockingly poor level of service. I would not recommend Hilton Goa to anyone expecting even basic cleanliness and customer support.